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Gambling Help & Responsible Play

📞 Gambling Help Hotline

1800 858 858

🚫 Age Restriction Policy

Purchasing via Crazy-WinsAu.com is strictly prohibited for individuals under 18. We implement strict identity and age verification measures to protect our members. As part of our compliance, all users must provide identification upon request.

If valid identification is not submitted within the required timeframe, your account may be suspended, and any winnings withheld until verification is successfully completed.

🛡️ Play Responsibly

While most people enjoy gambling as entertainment, for some, it can lead to financial and personal distress. Our commitment is to provide a safe, responsible gaming environment and to discourage excessive gambling.

If you feel that gambling is affecting your well-being, please seek professional help.

📊 Self-Assessment Tools

Gambling Help offers tools to help you monitor your gambling habits:

🆘 Gambling Assistance

If you or someone you know is struggling with gambling, call Gambling Help at 1800 858 858 or visit Gambling Help Online. This national support service provides free and confidential 24/7 counseling and assistance.

To find gambling support services in your area, click here.

📞 Customer Support

Our support team can assist with account spending restrictions and responsible gambling options. Contact us at:

💰 Spend Limits

To control your gambling budget, you can set up a weekly spend limit in the My Account section under Spend Limits. If you need assistance setting a limit, our Customer Support team can help.

🚪 Self-Exclusion

If you wish to exclude yourself from our services, contact our support team to request self-exclusion.

🎲 Lottery Odds

The odds for each lottery game are available on our Play Page, where you can check prize divisions, rules, and past draw results. Additional details are available in our Help Centre.

🆔 ID Verification

To comply with legal requirements, all users must verify their identity before making withdrawals. If verification is not completed in time, your account may be suspended, and winnings withheld.

In some states, verification must be completed before purchasing tickets. To check requirements in your region, click here.

📜 Responsible Gambling Code of Practice

Crazy-WinsAu.com complies with all State and Territory Responsible Gambling Codes of Practice. To learn more about responsible gaming policies in your jurisdiction, click here.

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We accept these payment methods:

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Responsible Gambling

Consider your gaming decisions wisely. Play responsibly. Need assistance? Call Gambling Help at 1800 858 858. More support is available at responsiblegambling.vic.gov.au.

BetStop is the National Self-Exclusion Register. This free service allows users to restrict their access to all online gambling platforms. Learn more at betstop.gov.au.

crazy-winsau.com operates under a license issued by the Australian Government and complies with all national gambling regulations. We are committed to responsible gambling and maintaining a fair and secure gaming environment.

All logos and trademarks displayed on this website are the property of The Australian Gaming Group. All rights reserved.

Users under 18 years old are not permitted to gamble.

18+ Only Gambler's Help Victoria State Government Reset GambleAware