Privacy Policy

1. Introduction

The crazy-winsau.com website is owned and operated by The Australian Group Limited. This Privacy Policy outlines how we collect, store, and process personal information. It also describes how you can access, update, or raise concerns regarding your data.

We are committed to protecting your personal data and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Definitions

• APPs: Australian Privacy Principles.
• Personal Information: Any data that can identify you.
• Privacy Act: The Privacy Act 1988 (Cth), governing data protection.
• Website: Refers to crazy-winsau.com.

3. Personal Information We Collect

The type of personal data we collect depends on your interactions with us. We may collect:

• Full Name
• Date of Birth
• Mailing Address
• Email Address
• Phone Number
• Bank & Payment Details
• Credit Card Information
• Identity Verification Documents
• Usernames & Passwords

4. How We Use Your Personal Information

We use personal data for:

• Verifying identity for security.
• Managing lottery ticket purchases.
• Processing payments and withdrawals.
• Notifying winners of their prizes.
• Enhancing customer experience.
• Ensuring compliance with regulations.
• Preventing fraudulent activities.

5. Use of Cookies

Our website uses cookies to enhance user experience. These small data files help us recognize repeat visitors and streamline transactions. Disabling cookies may affect certain functionalities.

6. Sharing of Personal Information

We do not sell customer data. However, information may be shared with:

• Regulatory authorities to meet legal requirements.
• Payment providers for transaction processing.
• Fraud prevention and security agencies.

7. Data Security Measures

We use encryption, secure servers, and other advanced security protocols to prevent unauthorized access.

8. Cross-Border Data Transfers

By using our services, you consent to your data being transferred to authorized third parties, including those outside of Australia, when required for service delivery.

9. Access & Updates to Personal Information

Users can access and update their personal data through crazy-winsau.com under "My Account" or by contacting our support team.

10. Making Complaints

If you have privacy-related concerns, please contact our support team. We will investigate and respond to all complaints appropriately.

11. Policy Updates

We may update this Privacy Policy periodically. Any modifications will be posted here, and continued use of our services indicates acceptance of the revised terms.

12. Contact Information

If you have privacy inquiries, please contact us:

• Postal Address: GPO Box 2937, Melbourne, Victoria 3001, Australia
• Phone: 1800 774 177 | (07) 3831 3737
• Email: [email protected]